Class Description | This course introduces information professionals to the basics underlying the KM function--the organization and dissemination of the information that an organization already owns. Seventy-five percent of the course will address KM from a management perspective and the remainder will introduce the document management issues that the elective courses listed below will further develop. Various aspects of managing KM will be covered such as its link to organizational strategy, costs, benefits, standards, and professionals' roles. Also, operational components will be introduced, including taxonomies, thesauri, indexes, and the retrieval of textual information. Case studies are included. View Syllabus |